Question 1

Do you offer warranties or refunds?

Accepted Answer

Yes, we provide a limited warranty on our paddles. Please refer to our return policy for more details.

Question 2

Do you offer international shipping?

Accepted Answer

Yes, we ship internationally! Delivery times and costs vary depending on your location.

Question 3

Where can I purchase Palakol gear?

Accepted Answer

You can shop on our website or reach out via facebook/instagram to place your order.

Question 4

Can I customize my paddle?

Accepted Answer

At this time, we do not offer customization, but stay tuned for updates on future options!

Question 5

Can I try the paddles before buying?

Accepted Answer

Yes, we often host demo days where you can test our paddles. Follow us on social media for event updates!

Question 6

Do you offer discounts for bulk or group purchases?

Accepted Answer

Yes, we have special pricing for bulk orders. Contact us for more details.

Question 7

Where can I find reviews or testimonials about your products?

Accepted Answer

You can find customer reviews on our website and social media pages.

Question 8

Do you sell other gear besides paddles?

Accepted Answer

Yes, we also offer pickleball accessories, such as paddle covers, apparel, and more!

Question 9

How long does it take to receive my order?

Accepted Answer

Orders within the U.S. typically arrive within 3-7 business days, while international shipping may take longer.

Question 10

Do you sponsor players or events?

Accepted Answer

Yes, we love supporting the pickleball community! Reach out to us to learn more about sponsorship opportunities.

Question 11

How can I contact your customer service?

Accepted Answer

You can reach us via email, social media, or through the contact form on our website.

FREQUENTLY ASKED QUESTIONS